Founding Associate

A Founding Associate owns the side of MyGymDay that reaches people: the gyms that come on board, the words members read, and the reply that arrives when something goes wrong. It is a commercial and communications role, not an engineering one.

Four things make up the week. Opening conversations with gym owners and carrying them through to a signed partnership. Setting up the gyms that say yes, then staying reachable long after the setup. Writing the short, exact copy that owners and members actually read. And answering support so a problem is dealt with once, then reported back so it gets fixed properly.

You will be judged on whether partner gyms stay active, whether their members keep checking in, and whether the person who wrote in yesterday feels dealt with. The brief is wide by design: expect to pick up work you have not done before, and expect the room to decide how it is done.

• Excellent written and spoken English. Most of this role is writing, and two clear lines beat two paragraphs every time.
• Follow-through. Most of this work is the second message, not the first.
• Composure in person. You will explain the same thing twice, patiently, to somebody who is busy.
• Judgement about what to escalate and what to settle yourself.
• Care with detail. Names, numbers and dates reach gym owners exactly as you typed them.
• The confidence to learn an unfamiliar tool without waiting to be sent on a course.

Remote, hybrid or in person, five to twenty-plus hours a week. The form asks which — five honest hours beat twenty optimistic ones.